DEWEL GENEVE – HEART MECHANICA PENDANT
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Estimated Delivery:Feb 25 - Mar 01
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Free Shipping & Returns: On all orders Switzerland
DESIGN PHILOSOPHY
A symbol of eternal love fused with precision engineering, the Heart Mechanica Pendant embodies emotion, craftsmanship, and innovation. Inspired by haute horology, this masterpiece reveals the beauty of mechanical artistry within a timeless heart silhouette.
MATERIAL & FINISH
- Premium polished metal body
- Available in Yellow Gold, Rose Gold, and White Gold finishes
- Mirror-finish surface for a luxurious reflective shine
- Precision-crafted edges for a smooth, elegant contour
SIGNATURE HEART DESIGN
- Sculpted heart-shaped pendant with open-view windows
- Showcases intricate mechanical movement components inside
- Artistic balance of romance and engineering excellence
- Iconic DEWEL Geneva logo subtly engraved
MECHANICAL ARTISTRY
- Decorative exposed mechanical elements inspired by Swiss watchmaking
- Multi-layered internal detailing for depth and sophistication
- Symbolizes the harmony between heart and time
STONE ACCENTS
- Hand-set crystal accents integrated into the design
- Light-reflecting stones enhance brilliance and elegance
- Carefully positioned for symmetry and refined aesthetics
CHAIN & WEARABILITY
- Elegant, durable metal chain
- Designed for comfortable all-day wear
- Secure clasp ensures confidence and ease
STYLE STATEMENT
- Perfect for luxury evening wear or refined daily elegance
- Ideal gift for anniversaries, celebrations, and timeless love stories
- A bold yet graceful expression of individuality
BRAND ESSENCE
DEWEL Geneva represents refined craftsmanship, innovative design, and emotional storytelling through jewelry. Each creation is designed to transcend trends and become a lasting symbol of elegance.
At DEWEL, we are committed to delivering your order with care, precision, and reliability. Please review our shipping policy below for details on processing times, delivery, and related information.
Order Processing Time
All orders are processed within 1–3 business days .
Once your order has been processed, you will receive a confirmation email with shipping details.
Shipping Locations
We offer shipping:
- Within Switzerland
- Internationally
Shipping availability and costs will be calculated at checkout based on your location.
Estimated Delivery Time
Delivery times may vary depending on destination:
- Switzerland: 2–5 business days
- Europe: 3–7 business days
- International: 7–14 business days
Please note that delivery times are estimates and may be affected by customs clearance or unforeseen delays.
Shipping Costs
Shipping fees are calculated at checkout and depend on:
- Delivery destination
- Order size and value
Occasional promotions may include free shipping, which will be clearly stated on our website.
Tracking Information
Once your order has been shipped, you will receive an email with a tracking number so you can follow your delivery in real time.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue as quickly as possible.
Incorrect Address
Please ensure your shipping address is correct at checkout. DEWEL is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
Contact Us
For any shipping-related questions, please contact us via our Contact Us page or email our support team. We aim to respond within 24–48 hours.
Why DEWEL?
FAQ
1. Are DEWEL products authentic?
Yes. All DEWEL products are designed with precision and crafted using high-quality materials. Each piece reflects our commitment to authenticity, craftsmanship, and timeless design.
2. Where are DEWEL products made?
DEWEL creations are inspired by Swiss craftsmanship and produced through carefully selected workshops that meet our strict quality standards.
3. Do you ship internationally?
Yes, we offer international shipping. Delivery times and shipping costs may vary depending on your location and will be calculated at checkout.
4. How long does shipping take?
Orders are typically processed within 1–3 business days.
Estimated delivery time:
- Europe: 3–7 business days
- International: 7–14 business days
5. Will I receive a tracking number?
Yes. Once your order is shipped, you will receive a confirmation email with your tracking details.
6. Can I return or exchange a product?
Yes. We accept returns or exchanges within 14 days of delivery, provided the item is unused, unworn, and in its original packaging.
7. Are your watches water-resistant?
Water resistance varies by model. Please refer to the individual product description for detailed specifications.
8. Do your products come with a warranty?
Yes. All DEWEL watches come with a manufacturer’s warranty covering manufacturing defects. Warranty details are included with your purchase.
9. How can I contact customer support?
You can reach us via:
- Contact Us page
- Email support: fletif@dewel.ch
We aim to respond within 24–48 hours.
